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Contact us

Telephone 1300 363 992 * If calling from outside Australia call: + 61 2 9284 9749
Email enquiries@oaic.gov.au
Assisted contact

If you are deaf, or have a hearing or speech impairment, contact us through the National Relay Service:

  • TTY users phone 133 677 then ask for 1300 363 992
  • Speak and Listen users phone 1300 555 727 then ask for 1300 363 992
  • Internet relay users connect to the NRS then ask for 1300 363 992

If you do not speak English, or English is your second language, and you need assistance to communicate with us, call the Translating and Interpreting Service on 131 450 then ask for 1300 363 992.

Apart from the local call cost* these are free services for you.

Facsimile +61 2 9284 9666
Post GPO Box 5218 Sydney NSW 2001
GPO Box 2999 Canberra ACT 2601
Online forms** Privacy Complaint form
Use this form to make a complaint about the handling of your personal information by an Australian Government agency or a private sector organisation.
Freedom of Information merits review form
Use this form to request a review of a freedom of information decision by an Australian Government agency.
Freedom of Information complaint form
Use this form to complain about the way your freedom of information request was handled by an Australian Government agency.
Agency FOI extension of time form
Australian Government agencies can use this form to lodge a freedom of information extension of time request or to notify of an agreed extension.
General enquiries
Use this form to make a general enquiry to the OAIC. This form is not a complaint or review form - those forms are found above.
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YouTube YouTube youtube.com/user/OAICgov
data.gov.au logo Data.gov.au data.gov.au/?s=oaic
Blog on Govspace OAIC Blog oaic.govspace.gov.au/
RSS feed  image RSS feeds

Latest news & events: www.oaic.gov.au/rss/latest_news.xml

Information publication scheme (IPS): www.oaic.gov.au/rss/ips.xml

Disclosure log: www.oaic.gov.au/rss/disclosure_log.xml

Decisions: www.oaic.gov.au/rss/decisions.xml

Privacy law reform: www.oaic.gov.au/rss/privacy_law_reform.xml

IPS For questions or feedback in relation to the OAIC's Information Publication Scheme (IPS) entry email website@oaic.gov.au or call 1300 363 992.
FOI Before making a freedom of information (FOI) request please read our access to OAIC information page. If you still wish to make a freedom of information (FOI) requests in relation to information held by the OAIC please email foi@oaic.gov.au or call 1300 363 992.

*Note on call costs: These calls can be made for a local call cost from fixed residential landlines anywhere in Australia, but calls from mobile and pay phones may incur higher charges. Check with the service provider for costings from mobile and pay phones.

**Notes about the online forms: These forms are interactive PDF forms that can assist you in contacting us or submitting a privacy complaint or an FOI review or complaint. If unsure about which form to use please ring our Enquiries Line on 1300 363 992.

These forms require Adobe Acrobat 9.3 or later installed on your computer to function. For technical reasons these forms are hosted for us by the Australian Government on the Australian Business Account portal.

When you complete and submit a form your information is not accessible to anyone other than ourselves. Simply select the 'Use a blank form and keep your own records' option and then complete the form.

Radar buttons in the forms may require double clicks to be selected depending on your computer settings.