We note that the Freedom of Information Act 1982 (FOI Act) and the Privacy Act 1988 (Privacy Act), which confer valuable information rights on the Australian community, will continue to operate (as amended to reflect the abolition of the OAIC). The Privacy Act will continue to be administered by the Privacy Commissioner and supporting staff from an office based in Sydney. The FOI Act will be administered jointly: by the Attorney‑General’s Department (advice, guidelines, annual reporting), the Administrative Appeals Tribunal (merits review) and the Commonwealth Ombudsman (complaints). The information policy advice function currently discharged by the OAIC will cease.
We are committed to ensuring that the FOI Act and Privacy Act continue to operate effectively prior to 1 January 2015 and that a smooth transition to the new arrangements will occur.
The Commissioners take this opportunity to draw attention to the substantial achievements of the OAIC since its commencement on 1 November 2010.
- Published the Principles on open public sector information (2011) (Open PSI Principles) that are widely referred to across government
- Published two reports that promote Open PSI and the development of a national information policy — Towards a national information policy (2010), and Understanding the value of public sector information in Australia (2011)
- Conducted a survey and published two reports of the information management practices of 191 Australian Government agencies regarding their compliance with the FOI Act Information Publication Scheme and the OAIC’s Open PSI Principles — Information publication scheme: survey of Australian Government agencies (2012), and Open public sector information: from principles to practice (2013)
- Promoted key information policy concepts that now have a defining influence in government agency information practices, including that government information is a national asset to be used for public purposes, and concepts of ‘public sector information’, ‘open data’ and ‘proactive disclosure’
- Hosted a National Information Policy Conference (2011) attended by over 300 people
- Liaised with other government agencies to build a strong inter‑agency network for coordinating information policy developments
Freedom of Information
- Resolved 1191 applications for Information Commissioner review (between 1 November 2010 and 30 April 2014), publishing reasons for decision in 186 of those cases
- Closed 394 FOI complaints
- Dealt with 1237 applications for an extension of FOI processing time for complex and voluminous FOI requests
- Dealt with 4521 phone enquiries and 1891 written enquiries about FOI
- Conducted an own motion investigation into administration of sensitive and high profile FOI requests to the Department of Immigration and Citizenship
- Published clear and comprehensive FOI guidelines (250 pages), 16 Fact Sheets for the public, and over 30 detailed agency guides on processing times, calculating charges, administrative access, third party objections, anonymous requests, statements of reasons, redaction, FOI training, website publication, disclosure logs, sample letters and frequently asked questions
- Conducted a public consultation on FOI charges and prepared a lengthy report to Government (2012)
- Made two substantial submissions to the review of the FOI Act by Dr Allan Hawke AC in 2013 (many of the OAIC’s reform proposals were endorsed by the Review)
- Promoted the ideals of transparency, accountability, participation and better decision–making that underlie the FOI Act
- Closed 5303 privacy complaints
- Dealt with 34,739 phone enquiries and 5845 written enquiries about privacy
- Conducted 91 own motion investigations and 10 audits
- Received 193 data breach notifications
- Implemented substantial changes to the Privacy Act that commenced on 12 March 2014, by undertaking or commencing preparation of nearly fifty legislative instruments, codes (including a comprehensive Credit Code), guideline statements and information sheets, and conducting an extensive public consultation process (receiving more than 90 public submissions on draft guidelines)
- Published guidance on emerging privacy issues, including Data Breach Notification Guidelines (2012), a Guide to Information Security (2013) and Mobile privacy: a better practice guide for mobile app developers (2013)
- Conducted and published a Community Attitudes to Privacy survey (2013)
- Annually hosted Privacy Awareness Week, and arranged participation by government agencies and private sector bodies (over 200 in 2014)
- Administered the Asia Pacific Privacy Authorities Forum, that includes members from the United States, Mexico, Hong Kong, South Korea, Canada and New Zealand
- Participated in global forums that aim to build a coordinated approach to regulating cross‑border data flows and challenges, including the Global Privacy Enforcement Network under the auspices of the OECD, and the APEC Cross Border Privacy Enforcement Arrangement
Corporate, public relations and community engagement
- Established an integrated office and scheme for managing freedom of information, privacy and information policy advice
- Hosted regular meetings of the Information Contact Officers Network for agency FOI and privacy officers, attended by approximately 130 agency staff
- Convened the Information Advisory Committee and the Privacy Advisory Committee, that comprise senior government officers and external representatives with experience in archives, libraries, journalism, banking, medicine, trade unions, copyright law, information technology, disability access and community services
- Managed a dynamic website that receives up to 1.5 million visits annually
- Provided policy advice to agencies or organisations on 715 occasions, made 113 submissions to inquiries and undertook 100 consultations
- Made more than 250 keynote speeches and presentations to public conferences and in-house agency and business seminars, on open government and privacy protection
OAIC resources and performance
- The OAIC appropriation for 2013–14 is $10.6 million. At the end of March 2014 the OAIC had 63.3 Full‑Time Equivalent (FTE) staff in budget‑funded positions. An additional 15.82 FTE staff are funded under Memorandum of Understanding arrangements with other agencies to undertake specific privacy work such as work relating to the eHealth initiative
- The OAIC’s workload has steadily increased in most areas over the last two years by between 10‑20%. Privacy complaints are set to increase by over 100% in 2013–14, written enquiries by 20% and website visits by 27%.
- The OAIC completion rate has continued to improve — for example, by 31 March 2014 the completion rate for IC reviews had climbed to 4.7 cases per day (from 0.37 cases per day in the first 18 months), the FOI complaint closure rate to 1.1 per day (from 0.21 per day in the first 18 months) and the privacy complaint closure rate to 20.1 per day.