Health information and the Privacy Act
Health information is regarded as one of the most sensitive types of personal information. For this reason, the Privacy Act 1988 (Privacy Act) provides extra protections around its handling. For example, an organisation generally needs an individual's consent before they can collect their health information.
In addition, all organisations that provide a health service are covered by the Privacy Act (whether or not they are small businesses). Organisations providing a health service include:
- traditional health service providers such as private hospitals and day surgeries, doctors, pharmacists
- allied health professionals (such as psychologists)
- complementary therapists (such as naturopaths and chiropractors) and in some cases gyms, weight loss clinics etc.
The Privacy Act regulates how these organisations collect and handle personal information, including health information. It also includes provisions that generally allow a person to access information held about them. The Office of the Australian Information Commissioner (OAIC) also regulates the handling of health information held in an individual’s eHealth record.
The OAIC has developed privacy fact sheets and privacy guides to help individuals and organisations providing a health service understand their rights and responsibilities. Further information about health and medical research is also available on the Privacy Topics — Health page.
The Privacy Act permits the handling of health information for health and medical research purposes in certain circumstances, where researchers are unable to seek individuals' consent. This recognises:
- the need to protect health information from unexpected uses beyond individual healthcare
- the important role of health and medical research in advancing public health.
To promote these ends, the Privacy Commissioner has approved two sets of legally binding guidelines, issued by the National Health and Medical Research Council (NHMRC). Researchers must follow these guidelines when handling health information for research purposes without individuals' consent. The guidelines also assist Human Research Ethics Committees (HRECs) in deciding whether to approve research applications. The guidelines are produced under sections 95 and 95A of the Privacy Act. The guidelines are:
- Guidelines under Section 95 of the Privacy Act 1988: privacy and medical research (March 2000), which sets out procedures that HRECs and researchers must follow when personal information is disclosed from a Commonwealth agency for medical research purposes.
- Guidelines under Section 95A of the Privacy Act 1988 (December 2001), which provide a framework for HRECs to assess proposals to handle health information for health and medical research (without individuals' consent). They ensure that the public interest in the research activities substantially outweighs the public interest in the protection of privacy.
Using and disclosing genetic information
The Privacy Act does not prevent a health service provider using or disclosing a patient's genetic information, if the patient has given informed consent.
Where a health service provider has not been able to obtain consent from the patient, the Privacy Act allows the use and disclosure of genetic information where:
- the health service provider reasonably believes that there is a serious threat to the life, health or safety of a genetic relative of the patient
- the use or disclosure to the genetic relative is necessary to lessen or prevent that threat
- the health service provider has complied with the Guidelines issued under section 95AA of the Privacy Act.
Got a question on health privacy? Chances are someone's asked it before. See our Privacy Topics — Health page.
If you're an individual and would like more information about your health privacy rights, see our consumer's guide to privacy and health information: My Health My Privacy My Choice.
For a snapshot of how the Privacy Act applies to health information, see Health information and the Privacy Act 1988: A short guide for the private health sector.
Health service providers can find out more about complying with the National Privacy Principles in the Privacy Act by reading our Guidelines on Privacy in the Private Health Sector.
For information on Medicare and the Pharmaceutical Benefits Scheme, see the Medicare and pharmaceutical benefits page.
If you think an agency or organisation has misused your personal information, you can make a complaint. To find out more, see the Privacy complaints section of this website.