Our FOI disclosure log

Information contained in the documents prepared for OAIC witnesses for the purposes of the Australian Senate’s Legal and Constitutional Affairs Legislation Committee hearing on 22 October 2018, limited to information about:
i) the Right to Know website
ii) the Australian Public Service Commission (APSC); and/or
ii) the former Public Service Commissioner, John Lloyd.

Partial access provided.

Information redacted under section 22 and 47F of the FOI Act.

Published 28 February 2019.

Policies, guidelines, directives, rules, codes of practice and procedures governing the handling of incoming telephone calls by the OAIC’s enquiries line and the ability of callers to choose to deal with the enquiries line without providing any personal information or identifiers in accordance with the Australian Privacy Principle 2.

Documents outlining the agreed measures or metrics used to define and evaluate the critical success factors in the delivery of services by the OAIC’s enquiries line.

Documents outlining the procedures for determining whether an OAIC employee has breached the Code of Conduct in 13 of the  Public Service Act 1999 (Cth).

Full access provided (material irrelevant to the request has been deleted under s 22 of the FOI Act).

The documents at pages 1–9 and 43–71 are not up-to-date (but are used by staff). 

Published 7 February 2019.

Disclosures under the Notifiable Data Breaches scheme in which the number of individuals affected in the 1 July 2018 – 30 September 2018 quarter is above 5000 or unknown. 

Partial access provided.

Request for a document relating to an OAIC privacy complaint.

Partial access provided.

Published 7 February 2019.

access to case management records of the OAIC that outline all matters that are currently awaiting allocation to a case officer. The details to be contained in the report that were agreed to, include: type, case type, received date, respondent, assigned to and notice.

Full access provided.

In terms of the interpretation of the term ‘awaiting allocation to a case officer’, the report captures all Information Commissioner reviews (IC reviews) in which any preliminary inquiries/steps in an IC review have been undertaken and no further documents/information is required from the parties at this stage. The matters are ready for allocation to a Review Officer to conduct the IC review. Matters in which the OAIC is awaiting information/documents from either of the parties or where the OAIC is assisting the parties to resolve the IC review are case managed by the OAIC’s FOI Intake and Early Resolution team and are not included in the report.

Published 31 January 2019.

1. Document/s outlining the current delivery strategy aimed at enhancing the OAIC’s early resolution process to assist more efficient handling of privacy complaints.
2. Document/s outlining what agreed evidence metrics (KPIs) are required to be used by Australian Government’s Regulator Performance Framework (RPF) in the self-assessment of OAIC’s performance in complaint handling.

Full access provided (material irrelevant to the request has been deleted under s 22 of the FOI Act).

The ‘Early Resolution help guide’ (pages 14–37) has not been formally approved by the OAIC’s Executive and some of the processes outlined may be out of date or no longer used.

The ‘Regulator Performance Framework self-assessment methodology’ document (pages 38–45) has not been endorsed by the OAIC’s Executive and therefore its official status is ‘draft’. Performance against the KPIs in the Regulator Performance Framework is recorded in the OAIC’s Corporate Plan.

Published 25 January 2019.

Data Breaches scheme in which the number of individuals affected in the 1 April–30 June 2018 quarter is above 10,001 or unknown.

Partial access provided.

This is the third release of information in relation to FOIREQ18/00086.

Published 25 January 2019.

Request for all data breach notifications from Woolworths Group since January 2013 and all OAIC file notes for Woolworths Group made in relation to any mandatory breaches reported in 2018.

Partial access provided.

This is the second release of information in relation to FOIREQ18/00134.

Published 25 January 2019.