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Director (EL2), Dispute Resolution or Regulation & Strategy

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Type of vacancy and duration

Multiple positions
Ongoing, Non-ongoing (Temporary), Full-time, Part-time

Classification EL2 Director

Total remuneration of up to $158,507
($120,356 to $137,355 plus 15.4% superannuation)


Dispute Resolution or Regulation & Strategy

Reporting to Assistant Commissioner
Location Sydney
Contact officer for information

Assistant Commissioners:

Mr Andrew Solomon, Dispute Resolution +61 2 9284 9800

Ms Melanie Drayton, Regulation & Strategy +61 2 9284 9800

Email applications to:

Closing date for applications Friday 31 May 2019

What do you get out of working for the OAIC?

Are you up to the challenge of safeguarding Australians’ privacy and information access rights?

Working with the Office of the Australian Information Commissioner (OAIC) will put you at the forefront of data protection and access to information regulation.

It’s a career-defining opportunity to spearhead compliance, enforcement and awareness across a dynamic regulatory area. Our agency has oversight across most Australian Government agencies and industry sectors and our mission is to uphold and promote Australia’s privacy and freedom of information laws.

Working within a small and agile agency, you will take on a range of work as part of a collaborative team to progress privacy and access to information issues. You will be expected to forge strong working relationships within government and across regulated entities as we pursue a wide-ranging regulatory remit.

We are also actively engaged with our state, territory and international counterparts on policy, enforcement and awareness initiatives. We take pride in our proactive and collaborative working culture, our expertise and our deep commitment to serving the community.

At a time of increased focus on data protection, transparency and accountability issues, this role is your chance to influence the future of privacy and access to information in Australia and beyond.

Role context

This selection exercise will be used to fill existing Executive Level 2 positions in the Dispute Resolution Branch and create merit lists for positions that may become available over the next 12 months in that Branch and the Regulation & Strategy Branch of the OAIC.

Role purpose

Directors in Dispute Resolution play a key role in leading teams involved in delivering the full suite of regulatory action available to the OAIC in relation to privacy and access to information laws. The role is responsible for delivering privacy and/or information access regulatory outcomes in a fast paced and high volume environment. The role has responsibility for leading teams involving in conciliations, investigations and/or administrative review processes and in utilising all of the regulatory powers of the OAIC to achieve regulatory outcomes that benefit the Australian community.

Directors in Regulation and Strategy play a key role in the development and delivery of strategic policy and a range of the proactive regulatory activities of the OAIC. The role has responsibility in providing strategic guidance to regulated entities, reviewing draft legislation, preparing legislative instruments and advising business, government and the community on a range of privacy and information access laws. The role may also manage the delivery of the OAIC’s privacy performance assessment program.

Statement of duties

  1. Lead and manage a team to either:
    1. deliver high quality conciliation, investigation and other regulatory action outcomes in privacy and/or information access matters in a high-volume environment, including high profile and sensitive matters, or
    2. deliver high quality strategic policy and regulatory services to the OAIC, government agencies, the private sector and the community on privacy and information access issues.
  2. Manage the development of internal and external guidance, such as:
    1. internal guidance to assist OAIC staff in investigations, conciliation and decision making
    2. advisory guidelines and resources for agencies, business and the community
    3. code approvals and public interest determinations as required.
  3. As a member of the leadership group, contribute to corporate activities and the development and implementation of the OAIC’s corporate plan.
  4. Provide strategic advice to, and liaise with, the Executive and other units about systemic or sensitive issues arising through the work of the section.
  5. Contribute to OAIC wide processes such as submissions, publications, policy documents, web material as required.
  6. Deliver internal and external training, represent the OAIC at external forums and respond to media enquiries/issues as required.
  7. Foster productive internal and external working relationships.

These duties are to be performed in accordance with the APS Code of Conduct and APS Values and Office policies, including Workplace Diversity and Work Health and Safety. Under section 25 of the Public Service Act 1999 the Office may re-assign the duties of an employee from time to time.

Selection criteria

General criteria

  1. Shapes strategic thinking
  2. Achieves results
  3. Cultivates productive working relationships
  4. Exemplifies personal drive and integrity
  5. Communicates with influence

Job specific criteria

  1. Expert knowledge, understanding and/or experience in privacy or information access, or the ability to quickly acquire this knowledge and understanding
  2. Knowledge or experience of either:
    1. the performance auditing or risk assessments, or the ability to rapidly acquire this knowledge and understanding, or
    2. the development of policy advice and guidance in a regulatory context, or the ability to quickly acquire this, or
    3. statutory investigation, conciliation or merit review processes, including demonstrated experience in alternative dispute resolution and the ability to effectively manage and support teams in a high volume case management environment and appropriately prioritise competing interests
  3. Qualifications/experience in one or more of the following: law, public policy, auditing, risk assessment and informatics
  4. Experience managing a team.

For further information on the generic criteria see the APSC website.


  • Applicants must be Australian citizens, or eligible for citizenship.
  • For the duration of your employment with the OAIC you will be required to obtain and maintain an Australian Government security clearance.

Remuneration and conditions of employment

The OAIC’s Enterprise Agreement is found at: Note that OAIC salaries increased on 13 May 2019 by 2% above those shown in the EA, pursuant to the Public Service (Office of the Australian Information Commissioner Non-SES Employees) Determination 2019.

You will have access to a range of progressive benefits such as:

  • additional paid leave during Christmas shutdown period between Christmas and New Year’s Day plus access to other types of paid leave (study, moving)
  • access to health benefits such as eye tests, flu shots and a wellbeing allowance
  • salary progression, based on annual assessment of performance.

How to apply

Review the Candidate Information Pack for more information about the OAIC and its work.

Submit the following, preferably as a single document, to

  • A covering letter of up to two pages explaining your interest and motivation for this role and outlining how your skills and experience meet the selection criteria – you do not have to address each selection criteria separately.
  • your full resume.

Applications are due on Friday 31 May 2019. Applications must be received by close of business.

If you are shortlisted, you will be contacted to arrange an interview. If you are not shortlisted, you will be informed by email. We are not usually able to provide feedback to candidates that are not shortlisted.