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Resources for health service providers

Australian Privacy Principles

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Health privacy guidance

The OAIC conducted a public consultation on the following suite of new draft health privacy guidance resources for health service providers. These resources remain in draft form and are currently being finalised.

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Digital health

Some of these fact sheets currently use the term ‘eHealth record’ and ‘personally controlled electronic health record’. An eHealth record, personally controlled electronic health record or PCEHR means a My Health Record, within the meaning of the My Health Records Act 2012 (Cth) (formerly called the Personally Controlled Electronic Health Records Act 2012 (Cth)).

These fact sheets are currently under review and the revised versions will use the new terminology.

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Health and medical research

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Public hospitals

For information relating to the actions of public hospitals, please visit our Other privacy jurisdictions page.

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Other places to go

(Note: the following websites were not created and are not endorsed by the OAIC. The descriptions below were supplied by the organisations listed.)

Royal Australian College of General Practitioners – Privacy and managing health information in general practice

The RACGP has produced a number of resources relating to privacy and the management of health information, including Privacy and managing health information in general practice. This updated resource provides information about safeguards and procedures required by general practices in order to meet appropriate legal and ethical standards concerning the privacy and security of patient records. It aligns with current best practice and includes commentary on the amendments to the Privacy Act 1988. It also provides guidance and examples of compliance with the Australian Privacy Principles and the various state based Health Records Acts.

Mental Health Privacy Coalition — Privacy Kit for Private Sector Mental Health Service Providers

The kit gives practical assistance to providers in meeting their privacy obligations. Providers are encouraged to consider the suggestions in this kit in combination with other privacy sources, such as the OAIC's guidance for health service providers.

Australian Medical Association — Social Media and the Medical Profession

The AMA has published a set of practical guidelines to assist doctors and medical students to continue to enjoy the online world, while maintaining professional standards. Developed by the Australian Medical Association Council of Doctors-in-Training (AMACDT), the New Zealand Medical Association Doctors-in-Training Council (NZMADITC), the New Zealand Medical Students’ Association (NZMSA), and the Australian Medical Students’ Association (AMSA).

Department of Health

The Department of Health oversees the running of Australia's health system, including supporting universal and affordable access to medical, pharmaceutical and hospital services, while helping people to stay healthy through health promotion and disease prevention activities. Their website includes resources for health professionals.

A My Health Record is an online summary of health information. Consumers are able to control what goes into it, and who is allowed to access it., run by the Department of Health, allows service providers to register for the My Health Record system, and also has a number of FAQs.

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