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Australian Government - Office of the Australian Information Commissioner - Home

How do I stop telemarketers calling me?

If you do not wish to receive phone calls from telemarketers, you can put yourself on the Australian Government's Do Not Call Register, which is managed by the Australian Communications and Media Authority (ACMA).

Telemarketers must not make calls to numbers listed on the register, unless you are an existing customer. However, some organisations operating in the public interest, such as registered charities, are exempt from this and therefore may still be able to make calls to numbers listed on the Do Not Call Register.

Market research companies conducting research for non-commercial purposes, political parties and educational institutions are also exempt.

The Australian Securities and Investments Commission (ASIC) investigates scams involving financial products and services including cold calling, phone investment scams and illegal investment schemes.