Many organisations may ask you to confirm your identity by providing personal information when you answer their call. This is a legitimate precaution by organisations, to make sure they’re not revealing private information to the wrong person.
While high-tech privacy breaches like internet hacks attract headlines, it’s important to remember that many privacy breaches are caused by the simplest human errors. A folder gets left on a bus, someone is wrongly copied into an email, or files are dumped that should have been shredded. These simple mistakes can and do happen, and the privacy consequences are just as damaging for individuals and businesses alike.
From 1 July 2016, the Australian Information Commissioner will resume the investigation of complaints about agency actions relating to the handling of FOI matters.
Acting Australian Information Commissioner, Timothy Pilgrim, visited Perth this week to lead a series of training and stakeholder engagement activities which made a substantial and positive impact on privacy awareness in the Western Australian (WA) capital.