Many organisations may ask you to confirm your identity by providing personal information when you answer their call. This is a legitimate precaution by organisations, to make sure they’re not revealing private information to the wrong person.
While high-tech privacy breaches like internet hacks attract headlines, it’s important to remember that many privacy breaches are caused by the simplest human errors. A folder gets left on a bus, someone is wrongly copied into an email, or files are dumped that should have been shredded. These simple mistakes can and do happen, and the privacy consequences are just as damaging for individuals and businesses alike.