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Australian Government - Office of the Australian Information Commissioner - Home

Dick Smith sale

15 March 2016

Statement by the Acting Australian Information Commissioner, Timothy Pilgrim

My office has been in contact with the receivers managing the sale of Dick Smith and its customer database. I have been advised that the customer database will be used for the purpose of delivering an online retail service under a ‘Dick Smith’ brand, which is in line with what subscribers might reasonably expect. I also understand that the receivers have offered customers on the database the opportunity to opt out of the list prior to the sale, which I believe is an appropriate step.

If a customer database was being sold and then subsequently used for purposes that were not advised of at the time the personal information was initially collected, a business would need to carefully consider their obligations under Australian Privacy Principle (APP) 6 of the Privacy Act 1988 (Cth).