Skip to main content
Skip to secondary navigation
Australian Government - Office of the Australian Information Commissioner - Home

Joint letter to operator of webcam website

Note: The Office of the Australian Information Commissioner (OAIC) continues to work with its international counterparts on this matter.

21 November, 2014

Dear Sir or Madam,

We are writing to you jointly as privacy enforcement authorities to highlight an important privacy concern that has come to our attention.

We have strong concerns about your website and its aggregation of live video footage from internet connected cameras operating with the manufacturer’s default username and password.  Such cameras can be found in household, public and commercial spaces, including places of employment around the world. 

Your website states that it carries out this practice with the intention of demonstrating the importance of security settings for surveillance cameras. We recognize in principle the importance of bringing to light potential security issues; however this should be done in a way that is not harmful to individuals.

Given the sensitive nature of the personal information collected via such cameras, especially those placed within the home, and the fact that your website is actively disclosing that personal information without the knowledge of the individuals on camera, this poses a serious threat to individuals’ privacy around the world.  This threat is further heightened by the inclusion of precise geographical location information.

Furthermore, as you are undoubtedly aware, this issue has received significant international media attention.  This increased public attention will result in an even greater privacy risk to individuals from these cameras with remote access capabilities.

As such, we are calling on you to take immediate action to take down this website. We furthermore request that you refrain from re-establishing the website under its current domain name or any other domain name in the future if it continues to show any kind of camera footage featuring individuals where those individuals are not aware of the disclosure taking place.  Failure to comply with this request for removal by November 26th, 2014 (00:00 GMT), will result in the consideration of additional enforcement action.


Original signed by

Timothy Pilgrim,
Privacy Commissioner of Australia

Original signed by

Daniel Therrien,
Privacy Commissioner of Canada

Original signed by

Chan Hoi Fan
Coordinator, Office for Personal Data Protection of Macao – China

Original signed by

David Smith,
Deputy Commissioner, Information Commissioner’s Office – United Kingdom

Original signed by

Me Jean Chartier,
President, Commission d’accès à l’information du Québec

Original signed by

Jill Clayton,
Information and Privacy Commissioner of Alberta

Original signed by

Elizabeth Denham,
Information and Privacy Commissioner for British Columbia