Before you lodge a complaint with us

Take a minute to answer a few questions to see if we are likely to investigate your complaint.

Have you complained to the organisation or agency you think mishandled your information?

‘Complain’ means you’ve spoken (either in person or on the phone) to the organisation or agency you think mishandled information and they’ve recorded or responded to your complaint.

Or, you’ve written to the organisation or agency you think mishandled your information and they’ve acknowledged or responded to your complaint.