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29 September 2022
The Office of the Australian Information Commissioner (OAIC) is continuing to seek information from Optus to ensure compliance with the requirements of the Notifiable Data Breaches (NDB) scheme.As information is gathered and assessed, the initial focus remains on ensuring that Optus customers have information and resources available to take steps ...
28 September 2022
Australian and New Zealand information commissioners and ombudsmen today highlight the importance of government agencies developing robust digital systems that strengthen the community’s access to information.To mark International Access to Information Day (IAID, also known as IAI Day), celebrated annually on 28 September, we join in our commitment to promote ...
26 September 2022
Individuals who are concerned that their personal information may have been disclosed due to the Optus data breach are advised in the first instance to check the Optus website for information and contact Optus via the My Optus App or call 133 937.There are a number of resources that provide ...
22 September 2022
The OAIC has been contacted by Optus and made aware of their data breach.The OAIC will engage with Optus to ensure compliance with the requirements of the Notifiable Data Breaches (NDB) scheme in accordance with our usual process.Under the NDB scheme, organisations covered by the Privacy Act 1988 must notify ...
20 September 2022
The Office of the Australian Information Commissioner (OAIC) has completed a major review of the Privacy (Credit Reporting) Code 2014 (the CR Code) to determine whether it remains fit for purpose and provides adequate privacy protections for individuals.“Credit reporting information is a type of personal information that has a major ...
12 July 2022
The Office of the Australian Information Commissioner (OAIC) has opened investigations into the personal information handling practices of Bunnings Group Limited and Kmart Australia Limited, focusing on the companies’ use of facial recognition technology.The investigations follow a report from consumer advocacy group CHOICE about the retailers’ use of facial recognition ...
A new version of the Privacy (Credit Reporting) Code 2014 (CR Code) came into effect today that reflects amendments to the Privacy Act 1988 relating to financial hardship reporting by credit providers and credit reporting bodies in Australia.The ability to report financial hardship information is a significant reform to the ...
29 June 2022
Digital Platform Regulators Forum names algorithms, digital transparency and increased collaboration as priorities for 2022/23The heads of the four members of the Digital Platform Regulators Forum (the forum) met yesterday and have agreed on a collective set of priorities for 2022/23.Members of the forum are: The Australian Competition and Consumer ...
News and media
14 October 2021
The OAIC has found that 7-Eleven interfered with customers’ privacy by collecting sensitive biometric information that was not reasonably necessary for its functions and without adequate notice or consent.
7 September 2021
An article by Australian Information Commissioner and Privacy Commissioner Angelene Falk, published by The Australian on 15 August 2021.
The latest Notifiable Data Breaches Report highlights how the OAIC expects entities to prevent and respond to data breaches caused by ransomware and impersonation fraud.
Tags: media releaseNotifiable Data Breaches scheme
6 August 2021
The OAIC is investigating Singtel Optus Pty Ltd (Optus) over data breaches involving publication of Optus customer details in the White Pages.
6 August 2021
Australian Information Commissioner and Privacy Commissioner Angelene Falk has been reappointed for another 3-year term, to August 2024.
23 July 2021
The OAIC has determined that Uber Technologies, Inc. and Uber B.V. interfered with the privacy of an estimated 1.2 million Australians.
Tags: media release
The International Conference of Information Commissioners (ICIC) has endorsed an OAIC resolution to support the proactive publication of information relating to the COVID-19 pandemic.
Tags: FOIaccess to information
17 June 2021
The OAIC has released its second six-month report on the privacy protections that apply to the COVIDSafe system.
Tags: media releaseCOVIDSafe
The OAIC welcomes additional funding for privacy and access to information functions announced in the 2021-22 Federal Budget.