Amazing Rentals data breach impacting QLD and NT customers

21 September 2017
Tags: news

10 January 2018: Commissioner concludes investigation into Amazing Rentals data breach

Customers of Amazing Rentals in Darwin, Caboolture and Toowoomba are being encouraged to take proactive steps to protect their identity following a data breach involving financial information.

Amazing Rentals leased household items to customers in Queensland and the Northern Territory. The company has ceased trading, but customer information, such as ID documents, credit application forms and bank statements were left visible on the Internet.

The Office of the Australian Information Commissioner has shut down the page and is investigating this potential privacy breach.

Right now, all previous customers are encouraged to take proactive steps to protect their personal information and prevent ID theft.

While we do not know if information that was available on the website has been misused, we are encouraging former customers of Amazing Rentals to be alert to the possibility of identity fraud and take some basic precautions.

How can I protect my identity?

  • Get a free copy of your credit report with all three credit reporting organisations to check if anything unusual has appeared.
  • Be cautious about replying to suspicious texts or emails or clicking on links.
  • Investigate the arrival of new credit cards you didn’t ask for or bills for goods and services that aren’t yours.

To find our more you can review our tips on protecting your privacy and accessing your credit report.

Other assistance

IDCARE have provided step by step instructions on securing your identity. Visit their website to access the Response Plan [PDF 794KB] available on their home page.

IDCARE is a not-for-profit charity and Australia’s National Identity and Cyber Support Service established to support members of the community that confront risks to their identity information. Their staff and volunteers are specialist Identity & Cyber Security Counsellors who provide practical and emotional support.

Contact IDCARE on 1300 432 273.

Contact OAIC on 1300 363 992.

Was this page helpful?

Thank you.

If you would like to provide more feedback, please email us at