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Learn more about privacy and information access rights through our informative videos and webinars. 

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Privacy is important for start-up businesses

15 December 2016
15 December 2016Watch on YouTubeTranscriptIf you’ve recently established a start-up or are thinking about creating one, it’s important that you understand why good privacy practice is essential for the success of your business.Privacy is not about secrecy, it’s about transparency. It’s about letting your customers know exactly what personal information ...
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How to make a privacy complaint (Auslan)

24 April 2015
24 April 2015Watch on YouTubeTranscriptThe Privacy Act 1988 protects personal information that is handled by Australian Government agencies, not-for-profits and many businesses.The Information Privacy Act 2014 (ACT) protects personal information that is handled by ACT Government agencies.Personal information is information or an opinion that can reasonably identify someone. Examples include ...
Read more: How to make a privacy complaint (Auslan)

Is my real estate agent allowed to take photos in my house?

18 August 2014
18 August 2014Watch on YouTubeTranscriptIs my real estate agent allowed to take photos in my house?Tenancy laws cover when your real estate agent is allowed to take photos in your house, and it is best practice for them to consult you about this.If the agent collects personal information, such as ...
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What can I do about my neighbour’s security camera?

14 August 2014
14 August 2014Watch on YouTubeTranscriptWhat can I do about my neighbour’s security camera?If your neighbour has a surveillance camera pointed at your house and you are worried about your privacy, the best thing to do is talk to your neighbour about it.If this doesn’t work you could approach your local ...
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How do I access my personal information?

11 August 2014
11 August 2014Watch on YouTubeTranscriptHow do I access my personal information?You can ask any organisation for access to records held about you.A government agency is not allowed to charge you for access to your personal information, but a private sector organisation may charge a reasonable fee. Generally, they should give ...
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How do I make a privacy complaint?

7 August 2014
7 August 2014Watch on YouTubeTranscriptHow do I make a privacy complaint?The Privacy Act protects personal information that is handled by Australian Government agencies, not-for-profits and many businesses.If you think your personal information has been mishandled by an organisation covered by the Privacy Act, you should complain to the relevant organisation ...
Read more: How do I make a privacy complaint?

What is privacy?

4 August 2014
4 August 2014Watch on YouTubeTranscriptWhat is privacy?In Australia, personal information is protected by the Commonwealth Privacy Act. Personal information is information that could identify you, like your name or a photo.The Privacy Act does not cover physical privacy.The Privacy Act applies to Australian Government agencies, all medium to large businesses ...
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Accessing government-held information in Australia

Watch on YouTube TranscriptOur governments run on information, collecting and creating data and documents about government policies, services and decision making and using and storing our personal information.Across Australia, we all have a right to access government information.It may be freely available through government websites or reports or shared informally ...
Read more: Accessing government-held information in Australia