Sharing my health record – it’s my choice

Sharing my health record – it’s my choice

Your My Health Record is an online summary of your health information, such as your medicines, any allergies you may have, and your medical history.

Once your My Health Record is created your doctor, hospitals and other healthcare providers involved in your care can automatically access your health information, unless you set up your privacy controls.

Using these privacy controls lets you decide which healthcare providers can access your My Health Record and what they can view. You can also ask a provider not to upload certain information. If you decide you don’t want a My Health Record you can cancel it at any time.

Watch our video to learn how you can take control of your My Health Record privacy.

Taking control of your privacy

About
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Manage your
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Tips to protect your
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About My Health Record and the OAIC

The Australian Digital Health Agency (ADHA) runs the My Health Record system and we (the OAIC) oversee the privacy aspects of the system.

We investigate complaints about how My Health Record information has been handled. We also receive and assess notifications about data breaches.

My Health Record privacy complaints

FAQs

Do I have a My Health Record?

You’ll have a My Health Record unless you opted out by 31 January 2019 or you’ve cancelled your record.

How do I access My Health Record?

To access your My Health Record online, you need to sign in to your myGov account and link it to your record.

Who will be able to view My Health Record?

When a My Health Record is created, the default privacy settings (called access controls) automatically let all healthcare providers involved in your care access your My Health Record and the documents in it.

However, you can control who has access to your My Health Record.

To specify which healthcare providers can access your My Health Record and which documents they can see, log in to your My Health Record and use the access controls.

More information on setting privacy and access controls is available on the My Health Record website or phone their help line on 1800 723 471.

Can I choose what goes into my record?

If you don’t want a certain document added to your My Health Record, make sure you tell your healthcare provider. If they’ve added a document that you don’t want on your record, ask them to remove it. You can also remove it yourself by logging in to your My Health Record.

What happens in an emergency?

In certain emergency situations, a healthcare provider can be given emergency access to your My Health Record. This overrides your access control settings and allows your healthcare provider to view all your health information, including restricted documents.

I’m under 18, can I manage My Health Record?

If you are aged 14 and over, you have control of your own record. Your parent or guardian is no longer authorised to access and manage the record. If you still want them to have access, you can make them a nominated representative.

More information for young people is available on the My Health Record website or phone their help line on 1800 723 471.

Can I delete my record?

You can choose to cancel your My Health Record at any time. Log in through myGov, phone the My Health Record help line on 1800 723 471 or visit the My Health Record website.

My Health Record

For more information visit:

My Health Record OAIC
Email enquiries@oaic.gov.au
Phone 1300 363 992