Our contact details

For a phone enquiry1300 363 992
Monday to Thursday
10 am to 4 pm (AEST/AEDT)
For an online enquirySubmit an Enquiry form
For a freedom of information request

Information on how to make a FOI request to the OAIC can be found on our Freedom of information requests to the OAIC page.

Post GPO Box 5288
Sydney NSW 2001
Fax +61 2 6123 5145

All phone options

Phone contact hours

1300 363 992
Monday to Thursday
10 am to 4 pm (AEST/AEDT)

From within Australia1300 363 992 (Enquiries line)
From outside Australia +61 2 9942 4099
Other languages Call the Translating and Interpreting Service on 131 450 then ask for 1300 363 992
Hearing or speech assistance Contact us through the National Relay Service then ask for 1300 363 992

If you are trying to contact another Australian Government agency or minister, please visit the Australian Government Directory.

Online forms

For information on how we handle your information, see our privacy policy.


General enquiry Use this form to make a general enquiry to the OAIC, if you prefer to make your enquiry in writing. This form is not for complaints or reviews.


Privacy Use this form to make a complaint about the handling of your personal information by an Australian Government agency or a private sector organisation. More information.
Freedom of information Use this form to complain about an agency’s actions under the Freedom of information Act 1982. More information.
Consumer Data Right Use this form to make a complaint about the handling of your Consumer Data Right (CDR) data by a business you have requested it from or the business you are sending it to, under the CDR system. More information.

Data breaches

Notifiable data breach Use this form to notify the OAIC of an eligible data breach. More information.


Agency freedom of information extension of time request An Australian Government agency can use this form to lodge an extension of time to handle a freedom of information request or to notify of an agreed extension. More information.
Speech request Use this form to request an OAIC speaker for your event.


Freedom of information review Use this form to request a review of a freedom of information decision by an Australian Government agency. More information.

Accessing our information

Find out more about how to access our information.

Freedom of information requests

For FOI requests in relation to information held by us, please contact our Director, Legal via email at foi@oaic.gov.au.

Information Publication Scheme (IPS)

For questions or feedback in relation to our IPS entry, please contact our Assistant Commissioner, Corporate through our enquiry form.

Website feedback

If you have any problems using this site, if the document you need is not in a format you can access, or if you have any comments or questions, please get in touch with us at websitefeedback@oaic.gov.au.