Consumer Data Right complaints
The Consumer Data Right (CDR) is designed to keep your data secure, with strict privacy protections built into the system.
If you’re an individual or small business with an annual turnover of $3 million or less, and you think a business has mishandled your CDR data, you have the right to complain.
How to make a Consumer Data Right complaint
Complain to the business first, before you complain to us
What you can complain to us about
Problems you might experience with the handling of your data
How we investigate and resolve your complaint
We act as an impartial third party who will try to resolve your complaint
To complain to us
Please note, this online form is currently unavailable. We apologise for any inconvenience caused.
If you have an enquiry, please submit your enquiry through the OAIC Enquiry form.
If you wish to lodge a complaint, please download and complete the "CDR complaint form" and submit via the OAIC Enquiry form.
