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Agencies and organisations

The Privacy Act 1988 (Privacy Act) regulates how personal information is handled by Australian Government agencies and the Norfolk Island administration, medium-to-large businesses, the not-for-profit sector, the credit reporting industry and health service providers. The Information Privacy Act 2014 (ACT) (Information Privacy Act) regulates how personal information is handled by ACT public sector agencies.

The Privacy Act and the Information Privacy Act contain privacy principles that outline standards that must be met in regards to the collection, use, disclosure and storage of personal information. They also allow individuals to access and correct their personal information.

In this section of the website, you will find information about how to meet your priuvacy obligations.

In this section

Legally binding guidelines and rules
This section contains all legally binding guidelines and rules that have been approved and registered by the Australian Information Commissioner.

APP guidelines
The Australian Privacy Principles (APP) guidelines outline the mandatory requirements of the APPs, how the Office of the Australian Information Commissioner will interpret the APPs, and matters we may take into account when exercising functions and powers under the Privacy Act.

Advisory guidelines
This section contains guidelines issued by the Australian Information Commissioner that are not legally binding. These guidelines outline best practise process and/or expectations of the OAIC. 

FAQs for agencies & organisations
This section provides answers to frequently asked questions for government, business and healthcare providers.

Business resources
Business resources provide information or advice on a range of topics for business, including healthcare providers, the credit reporting industry, not-for-profits, and small business.

Agency resources
Agency resources provide information or advice on a range of topics for Australian and ACT government agencies and the Norfolk Island administration.

Training resources
These training resources are designed to help organisations and agencies develop or improve their privacy training programs.

Guides
Guides provide detailed advice and guidance on the application of the Privacy Act for agencies and organisations.

Reports
This section holds reports produced by the OAIC.