17 December 2021
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In 2021 the Office of the Australian Information Commissioner worked to increase public trust and confidence in the protection of personal information and access to government-held information.
Encourage and support proactive release of government information:
- Developed FOI capabilities through new resources, guidelines, reports and information sessions
- Released joint open by design principles for governments
Advance online privacy protections:
- Took regulatory action to protect Australians online, including an international joint investigation
- Promoted and advised on Privacy Act review and Online Privacy Code
- Oversaw new personal information handling practices to support the pandemic response and recovery.
Influence and uphold privacy and information access rights frameworks:
- Regulated compliance with personal information security obligations through the Notifiable Data Breaches scheme and Consumer Data Right
- Ensured more than 700 data breaches were notified to individuals, rectified and remedied
- Finalised Commissioner-initiated investigations on high privacy impact technologies, security and FOI
- Finalised more than 2,000 privacy complaints from individuals
- Completed proactive assessments to enhance organisations’ privacy practices, including on CDR and COVIDSafe
- Commenced proactive assessments of PIA register compliance and My Health Record access security policies
- Issued national principles for handling personal information in the pandemic
- Finalised almost 1,100 Information Commissioner reviews, up more than 10%
- Finalised more than 160 FOI complaints, up more than 10%
- Helped more than 13,000 people with privacy and FOI enquiries through our public information service
- Influenced legislative and regulatory frameworks through 15 submissions on privacy and FOI matters
- Worked with agencies to improve statutory processing timeframes for FOI.
Contemporary approach to regulation:
- Engaged with Australian and international counterparts to promote regulatory cooperation and information rights
- Provided international leadership to the data protection community through key roles in the Global Privacy Assembly
- Raised awareness of regulatory focus through more than 40 events and presentations.
Support delivery of Digital Economy Strategy and Cyber Security Strategy:
- Supported the accelerated rollout of the Consumer Data Right, through guidance, complaint handling processes and partnerships with CDR agencies
- Advised government on development of Digital Identity System, Australian Data Strategy and My Health Records
- Supported government consideration of cyber security regulation.