The Office of the Australian Information Commissioner (OAIC) can confirm that Qantas has notified it of an eligible data breach under the Notifiable Data Breaches (NDB) scheme following its recent cyber incident.
The office will monitor Qantas’ compliance with its NDB obligations.
The NDB scheme requires affected individuals to be notified of data breaches and given information to help them take steps to minimise any risk of harm.
Read more information about the Notifiable Data Breaches scheme.
Information for those impacted by the cyber incident
If you are concerned about how this incident impacts you, please first check the Qantas website for more information, including how to contact the Qantas dedicated support line.
At this point in time, please contact Qantas first before making a complaint to the OAIC. For more information about the complaints process, including why you should first speak with Qantas, visit Lodge a privacy complaint with us.
Other resources and support
Individuals impacted by notifiable data breaches can find information on our website about data breach support and resources and responding to a data breach notification.
