Skip to main content
OAIC - Australian Government - Office of the Australian Information Commissioner
  • Make a privacy complaint
  • Report a data breach
  • Apply for an FOI review
  • Contact us

Main menu

Close
  • About us
    • What we do
    • Our executive
    • Our corporate information
    • Our regulatory approach
    • Access our information
    • Join our team
    • Translations
    • Contact us
  • Privacy
    • For individuals
      • Your privacy rights
      • Privacy complaints
      • Health information
      • Credit reporting
      • Data breaches
    • For organisations and agencies
      • Australian Privacy Principles guidelines
      • Guidance and advice
      • Notifiable data breaches
      • Privacy for government agencies
      • Privacy for organisations
      • Privacy for health service providers
      • Training resources
    • Law
      • The Privacy Act
      • Australian Privacy Principles
      • Other legislation
      • Privacy in your state
      • Privacy decisions
      • Privacy registers
      • Privacy assessments
  • Freedom of information
    • For individuals
      • Your FOI rights
      • How to make an FOI request
      • Accessing agency information
      • Reviews and complaints
    • For agencies
      • Frequently asked questions
      • Guidance and advice
      • Reviews
      • Information Publication Scheme
    • Law
      • The FOI Act
      • FOI Guidelines
      • Information Commissioner decisions
      • FOI reports
  • Information policy
    • What is information policy?
    • Open government
    • Issues papers
    • Information policy resources
  • Consumer Data Right
    • About the Consumer Data Right
Home / Privacy

Privacy complaints

RSS feed

The Privacy Act 1988 has strict rules about how an organisation or agency handles your personal information. If you think they’ve mishandled it, you can lodge a complaint with us for free.

Before you lodge a complaint with us Make a privacy complaint
lady calmly reading a tablet outdoors

How to

Complain to an organisation or agency

Do this first, before complaining to us

Lodge a privacy complaint with us

You must complain to us in writing

Learn more about

What you can complain about

You may complain if your personal information is mishandled

How we investigate and resolve your complaint

We are an impartial third party when handling your complaint

Your complaint review rights

You have the right to appeal our decision or determination

External dispute resolution schemes

Schemes we recognise to handle privacy-related complaints

Footer navigation

Contact us

1300 363 992
enquiries@oaic.gov.au

GPO Box 5218 Sydney
NSW 2001

ABN: 85 249 230 937

Updates

  • News and media
  • Speeches
  • Videos
  • Sign up

Engage with us

  • Networks
  • Privacy Awareness Week
  • Right to Know Day
  • Consultations
  • Submissions
  • Research

About our site

  • New website help
  • Site map
  • Accessibility
  • Copyright
  • Terms and conditions
  • Privacy policy
  • Twitter
  • Facebook
  • YouTube
  • LinkedIn
Access to information

Other languages

  • Auslan
  • العربية
  • 中文
  • ελληνικός
  • Italiano
  • 한국어
  • Español
  • ไทย
  • Türkçe
  • Tiếng Việt