1300 363 992. This is our Enquiries Line. If calling from outside Australia call: + 61 2 9284 9749.
If you are deaf, or have a hearing or speech impairment, contact us through the National Relay Service:
- Teletypewriter (TTY) users phone 133 677 then ask for 1300 363 992.
- Speak and Listen users phone 1300 555 727 then ask for 1300 363 992.
- Internet relay users connect to the National Relay Service then ask for 1300 363 992.
For information on the interaction between the Privacy Act 1988 and the National Relay Service, please see Privacy topics — Business and small business.
If you do not speak English, or English is your second language, and you need assistance to communicate with us, call the Translating and Interpreting Service on 131 450 then ask for 1300 363 992.
Information on privacy, freedom of information and information policy, including how to make a complaint or request a review, is now available in a range of community languages.
Note: These calls can be made for a local call cost from fixed residential landlines anywhere in Australia, but calls from mobile and pay phones may incur higher charges.
+61 2 9284 9666
GPO Box 5218 Sydney NSW 2001
FOI: For freedom of information (FOI) requests in relation to information held by the Office of the Australian Information Commissioner (OAIC) email firstname.lastname@example.org or contact 1300 363 992.
IPS: For questions or feedback in relation to the OAIC's Information Publication Scheme (IPS) entry contact: Director, Strategic Communications by email at email@example.com or on 1300 363 992.
Office of the Australian Information Commissioner, Level 3, 175 Pitt Street, Sydney 2000
Below are links to a number of interactive PDF forms that can assist you in contacting us. These forms require Adobe Acrobat 9.3 or later installed on your computer to function. If you are unsure about which form to use please ring our Enquiries Line on 1300 363 992.
Use this form to make a complaint about the handling of your personal information by an Australian Government agency or a private sector organisation.
Freedom of information merits review
Use this form to request a review of an FOI decision by an Australian Government agency.
Agency FOI extension of time requests
Australian Government agencies can use this form to lodge an extension of time request or to notify of an agreed extension.
Use this form to make a general enquiry to the OAIC. This form is not a complaint or review form — those forms are found above.
*Note on call costs: These calls can be made for a local call cost from fixed residential landlines anywhere in Australia, but calls from mobile and pay phones may incur higher charges. Check with the service provider for costings from mobile and pay phones.
**Notes about the online forms: These forms are interactive PDF forms that can assist you in contacting us or submitting a privacy complaint or an FOI review or complaint. If unsure about which form to use please ring our Enquiries Line on 1300 363 992.
These forms require Adobe Acrobat 9.3 or later installed on your computer to function. For technical reasons these forms are hosted for us by the Australian Government on the Australian Business Account portal.
When you complete and submit a form your information is not accessible to anyone other than ourselves. Simply select the 'Use a blank form and keep your own records' option and then complete the form.
Radar buttons in the forms may require double clicks to be selected depending on your computer settings.