The Office of the Australian Information Commissioner will be closed on 6 October 2025 due to a public holiday. We will open on 7 October 2025. If you have a query, please use our General Enquiry form and we will respond to your query in due course.

Plans, policies and procedures

Plans

Data breach response plan

Information Publication Scheme agency plan

Multicultural access and equity plan 2019–20

OAIC data strategy

OAIC Emissions reduction plan 2024–2026

OAIC Privacy Management Plan FY 24-25

See also our Corporate Plans.

Policies

External complaints about OAIC employees or contractors

External complaints about OAIC employees or contractor – overarching policy

Gifts and benefits policy

Human resources privacy policy

OAIC asset management policy and guidelines

OAIC service charter

Operational policy and process: publication of submissions

Privacy complaints about the OAIC

Privacy policy

Privacy policy summary

Procedures

OAIC EDR schemes: Management of enquiries, reporting, internal processes and external engagement

Procedures for Managing Suspected Breaches of the APS Code of Conduct

Public interest disclosure procedures

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Monday to Thursday 10 am to 4 pm (AEST/AEDT)

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Acknowledgement of Country

The OAIC acknowledges Traditional Custodians of Country across Australia and their continuing connection to land, waters and communities. We pay our respect to First Nations people, cultures and Elders past and present.

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