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Australian Government - Office of the Australian Information Commissioner - Home

Contact us

Street address:

Office of the Australian Information Commissioner
Level 3, 175 Pitt Street
Sydney NSW 2000

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Hours: 10am to 4pm, Monday to Friday

Telephone

1300 363 992. This is our Enquiries Line. If calling from outside Australia call: + 61 2 9284 9749.

Assisted contact

If you are deaf, or have a hearing or speech impairment, contact us through the National Relay Service:

  • Teletypewriter (TTY) users phone 133 677 then ask for 1300 363 992.
  • Speak and Listen users phone 1300 555 727 then ask for 1300 363 992.
  • Internet relay users connect to the National Relay Service then ask for 1300 363 992.

For information on the interaction between the Privacy Act 1988 and the National Relay Service, please see FAQs — Business.

If you do not speak English, or English is your second language, and you need assistance to communicate with us, call the Translating and Interpreting Service on 131 450 then ask for 1300 363 992.

Note: These calls can be made for a local call cost from fixed residential landlines anywhere in Australia, but calls from mobile and pay phones may incur higher charges.

Email

enquiries@oaic.gov.au

Facsimile

+61 2 9284 9666

Post

Sydney Office

GPO Box 5218 Sydney NSW 2001

FOI: For freedom of information (FOI) requests in relation to information held by the Office of the Australian Information Commissioner (OAIC) email foi@oaic.gov.au or contact 1300 363 992.

IPS: For questions or feedback in relation to the OAIC's Information Publication Scheme (IPS) entry contact: Director, Strategic Communications by email at website@oaic.gov.au or on 1300 363 992.

Street Address

Office of the Australian Information Commissioner, Level 3, 175 Pitt Street, Sydney 2000

Social media

Facebook: https://www.facebook.com/OAICgov

Twitter: https://twitter.com/oaicgov

YouTube: youtube.com/user/OAICgov

Data.gov.au: data.gov.au/?s=oaic

Online forms

Below are links to a number of interactive PDF forms that can assist you in contacting us. These forms require Adobe Acrobat 9.3 or later installed on your computer to function. If you are unsure about which form to use please ring our Enquiries Line on 1300 363 992.

Privacy Complaints

Use this form to make a complaint about the handling of your personal information by an Australian Government agency or a private sector organisation. For more information, see How do I make a privacy complaint?

Privacy Complaint form

Freedom of information merits review

Use this form to request a review of an FOI decision by an Australian Government agency. For more information, see FOI review process.

Freedom of information merits review form

Agency FOI extension of time requests

Australian Government agencies can use this form to lodge an extension of time request or to notify of an agreed extension. For more information, see FOI agency resource 13: Extension of time for processing requests.

Agency FOI extension of time form

FOI complaint form

Use this form to complain about an agency’s actions under the FOI Act. For more information, see How do I make an FOI complaint?

FOI complaint form

Notifiable Data Breach form

Use this form to notify the OAIC of a data breach. For more information, see Notifiable Data Breaches scheme — How to notify.

Notifiable Data Breach form

General enquiries

Use this form to make a general enquiry to the OAIC. This form is not a complaint or review form — those forms are found above.

General enquiries form

*Note on call costs: These calls can be made for a local call cost from fixed residential landlines anywhere in Australia, but calls from mobile and pay phones may incur higher charges. Check with the service provider for costings from mobile and pay phones.

**Notes about the online forms: These forms are interactive PDF forms that can assist you in contacting us or submitting a privacy complaint or an FOI review or complaint. If unsure about which form to use please ring our Enquiries Line on 1300 363 992.

These forms require Adobe Acrobat 9.3 or later installed on your computer to function. For technical reasons these forms are hosted for us by the Australian Government on the Australian Business Account portal.

When you complete and submit a form your information is not accessible to anyone other than ourselves. Simply select the 'Use a blank form and keep your own records' option and then complete the form.

Radar buttons in the forms may require double clicks to be selected depending on your computer settings.

Website feedback

Please feel free to get in touch with us at website@oaic.gov.au if you have any problems using this site, if the document you need is not in a format you can access, or if you have any comments or questions.