Credit reporting

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Australian privacy laws have strict rules about how credit providers and credit reporting bodies must handle your personal information. You can request a free copy of your credit report to check what information has been recorded.

Credit reporting changes to benefit consumers

13 December 2019

What is credit reporting? What is a credit report? What stays on a credit report?

Lady with credit card enjoying coffee while online

How to

Access your credit report

You can get a free copy of your credit report every 12 months

Correct your credit report

What to do if your credit information isn’t accurate or complete

Make a credit reporting complaint

Who to complain to first and what further options you have

Learn more about

Information on your credit report

What information can be included in your credit report

Repayment history and defaults

When your credit report may list your repayment history and defaults

Third-party access to credit reports

Who can access your consumer credit report, and why

Fraud and your credit report

You can ask for a ban on your credit report if you suspect fraud

Hardship assistance

How hardship assistance affects your credit report

Commercial credit information

What it is, and what laws apply to handling it

Credit reporting terms

Defines common terms used in credit reporting in brief