Privacy determinations

Decision

'D' and Wentworthville Leagues Club [2011] AICmr 9

Decision year

2011

Status

Finalised

Legislative provision

NPP 2 - NPP 2.1(g)

Determination

Finding: Breach of NPP 2.1(g)

Remedies: Apology - Staff training - Compensation of $7,500

Catchword summary

Privacy - Privacy Act - National Privacy Principles - (CTH) Privacy Act 1988 s 52 - NPP 2 - NPP 2.1(g) - disclosure - non-economic loss - assessment of damages measured by statute, assisted by rules in tort - aggravated damages not awarded - pecuniary damages not awarded

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Decision

'KA' and Commonwealth Bank of Australia Limited [2016] AICmr 80

Decision year

2016

Status

Under review: Administrative Appeals Tribunal

Legislative provision

NPP 2 - NPP 4

Determination

Finding: Breach of NPP 6 and NPP 4

Remedies: Apology - Damages of $10,000 (non-economic) - Review of information handling procedures

Catchword summary

Privacy - Privacy Act - National Privacy Principles - Privacy Act 1988 (Cth) s 52 - NPP 2 - Use or disclosure of personal information - NPP 4 - Date security - Compensation awarded - Non-economic loss - Aggravated damages not awarded

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Decision

'IV' and 'IW' [2016] AICmr 41

Decision year

2016

Status

Finalised

Legislative provision

APP 6 - APP 6.1 APP 10 - APP 10.2

Determination

Finding: Breach of APP 6.1 and 10.2

Remedies: Damages of $10,000 (non-economic loss)

Catchword summary

Privacy - Privacy Act - Australian Privacy Principles - Privacy Act 1988 (Cth) - s 52 - APP 6 - Disclosure by medical practitioner of patient's medical information - Breach of APP 6.1 - APP 10 - Quality of personal information - Breach of APP 10.2 - Compensation awarded - Non-economic loss - Aggravated damages not awarded

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Decision

'IR' and NRMA Insurance, Insurance Australia Limited [2016] AICmr 37

Decision year

2016

Status

Finalised

Legislative provision

APP 6 - APP 6.1 - APP 11 - APP 11.1

Determination

Finding: Breach of APP 6.1 and 11.1

Remedies: Apology - Amendment of complainant's certificates of insurance - Damages of $3,000 (non-economic loss) - Revision of NRMA customer information guides - Review of NRMA disclosure practices in relation to certificates of insurance

Catchword summary

Privacy - Privacy Act - Australian Privacy Principles - Privacy Act 1988 (Cth) - s 52 - APP 6 - Use or disclosure of personal information - Breach of APP 6.1 - APP 11 - Security of personal information - Breach of APP 11.1 - Compensation awarded - Non-economic loss - Aggravated damages not awarded

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Decision

'IQ' and NRMA Insurance, Insurance Australia Limited [2016] AICmr 36

Decision year

2016

Status

Finalised

Legislative provision

NPP 2 - NPP 2.1 - NPP 4 - NPP 4.1

Determination

Finding: Breach of NPP 2.1

Remedies: Apology - Damages of $2,000 (non-economic loss)

Catchword summary

Privacy - Privacy Act - National Privacy Principles - Privacy Act 1988 (Cth) - s 52 - NPP 2 - Use or disclosure of personal information - Breach of NPP 2.1 -NPP 4 - Security of personal information - No breach of NPP 4.1 - Compensation awarded - Non-economic loss - Aggravated damages not awarded

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Decision

'HW' and Freelancer International Pty Limited [2015] AICmr 86

Decision year

2015

Status

Set aside following review: [2017] AATA 2426

Legislative provision

NPP 1 - NPP 1.1, NPP 1.2, NPP 1.3 - NPP 2 - NPP 2.1 - NPP 4 - 4.2

Determination

Finding: Breach of NPPs 1.3 and 2.1

Remedies: Apology - Staff training - General damages of $15,000 - Aggravated damages of $5,000

Catchword summary

Privacy - Privacy Act - National Privacy Principles - Privacy Act 1988 (Cth) - s 52 - NPP 1.1 - Necessary collection - NPP 1.2 - Fair and lawful collection - NPP 1.3 - Notice of collection - Breach of NPP 1.3 - NPP 2.1 - Use and disclosure of customer's personal information online - Breach of NPP 2.1 - NPP 4.2 - Retaining of data - Compensation awarded - Non-economic loss - Aggravated damages awarded

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Decision

'HS' and AMP Life Ltd [2015] AICmr 81

Decision year

2015

Status

Finalised

Legislative provision

NPP 1 - NPP 1.5 - NPP 4 - NPP 4.1 - TFN Guidelines 2, 5 and 6

Determination

Finding: Breach of NPPs 1.5 and 4.1, and TFN Guidelines 2, 5 and 6.

Remedies: Apology - Compensation of $10,000

Catchword summary

Privacy - Privacy Act - Collection of complainant's personal information - National Privacy Principles (NPP) - NPP 1.5 - Collection of complainant's tax file number (TFN) - TFN Guidelines 1992 - TFN Guideline 5

Security of personal information - NPP 4.1 - Disclosure of TFN - TFN Guideline 2

Storage, security and destruction of TFN information - TFN Guideline 6

Compensation awarded - Privacy Act 1988 s 52

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Decision

'EZ' and 'EY' [2015] AICmr 23

Decision year

2015

Status

Finalised

Legislative provision

NPP 2 - NPP 2.1 - NPP 3 - NPP 3.1 - NPP 4 - NPP 4.1

Determination

Finding: Breach of NPPs 2.1 and 4.1

Remedies: Apology - Compensation of $6,500

Catchword summary

Privacy - Privacy Act - National Privacy Principles (NPP) - NPP 2.1, 3.1, 4.1 - Use and disclosure by medical practitioner of patient's medical information to police officer - Breach of NPPs 2.1 and 4.1 - Compensation awarded

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Decision

'JO' and Comcare [2016] AICmr 64

Decision year

2016

Status

Finalised

Legislative provision

APP 6 - APP 6.1 - APP 11 - APP 11.1

Determination

Finding: Breach of APP 6.1 and 11.1

Remedies: Damages of $3,000 (non-economic loss) - Review of Comcare's quality assurance practices and quality control measures in relation to automated bulk data file transfers

Catchword summary

Privacy - Australian Privacy Principles - Privacy Act 1988 (Cth) s 52 - APP 6 - Use or disclosure of personal information - Breach of APP 6.1 - APP 11 - Security of personal information - Breach of APP 11.1 - Compensation awarded - Non-economic loss

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Decision

'EQ' and Great Barrier Reef Marine Park Authority [2015] AICmr 11

Decision year

2015

Status

Varied following review: [2016] AATA 785

Legislative provision

IPP 11 - IPP 11.1(d)

Determination

Finding: Breach of IPP 11.1

Remedies: Apology - Review training of staff and agents - Compensation of $5,000

Catchword summary

Privacy Act -Information Privacy Principles - (CTH) Privacy Act 1988 s 52 - IPP 11 - IPP 11.1(d) - Disclosure - Compensation - Non-economic loss - Aggravated damages not awarded

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