Third-party access to credit reports

Last updated: 14 August 2019

On this page

  • Who is and isn't allowed to access your credit report
  • Why a credit provider may need to access your credit report

A credit reporting body is only allowed to give a copy of your consumer credit report to the following for certain purposes:

  • another Australian credit reporting body
  • a credit provider
  • a mortgage insurer
  • a trade insurer
  • a debt collector acting as an agent for a credit provider

Why a credit provider may need access

A credit provider may access your consumer credit report for a number of reasons, including:

  • to assess your application to them for consumer credit
  • to enable them to collect any overdue payments for consumer credit they have given you
  • to assess your application to them for commercial credit, or to enable them to collect any overdue payments for commercial credit, but only where you have consented to the disclosure of your consumer credit report for that purpose
  • to assess whether to accept you as a guarantor for an application for credit where you have consented to the disclosure of your consumer credit report for that purpose
  • where they have received from a credit reporting body information that suggests you have committed a serious credit infringement

Who isn’t allowed access

Neither a real estate agent, landlord, employer, foreign credit provider, foreign credit reporting body or an insurance company (other than mortgage insurer and trade insurer) are allowed to access your credit report.

Your consumer credit report also includes a log of who has accessed it. A credit provider or other third party isn’t generally able to view this information.

To find out who’s accessed your credit report, ask for a copy of it

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