Data breach support and resources

On this page

  • Organisations that offer you support in stressful times and how to contact them
  • Links for organisations that offer advice on securing your online personal information 

If a data breach causes you to suffer distress, try to reach out to family or friends or to a support service below for help.



Help offered

Contact details


Information and support for anxiety and depression

Phone: 1300 224 636

Chat online every day from 3pm to 12am (AEST), or email any time


Australia’s national identity and cyber support service. They can connect you with a specialist identity and cyber security counsellor

Phone: 1300 IDCARE (432273)

Kids Helpline

Support for young people any time and for any reason

Phone: 1800 55 1800

You can also chat to a web counsellor from 12pm to 10pm (AEST) on weekdays and 10am to 10pm (AEST) on weekends, or email a Kids Helpline counsellor any time


Personal crisis support

Phone: 13 11 14

Lifeline’s online chat service is available every night

Other useful links

  • Report cybercrime securely to the Australian Cyber Security Centre at ReportCyber

  • MoneySmart has information about financial, investment and insurance scams

  • The Office of the eSafety Commissioner has advice on staying safe online, including how to respond to cyberbullying and cyber abuse

  • Scamwatch has information about how to recognise, avoid and report scams

  • Stay Smart Online has information on the latest online threats and how to respond

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