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Social media minimum age - Entity contact details

If you’re concerned your personal information has been mishandled, you should first complain to the age-restricted social media platform or third party you think has mishandled it.

The OAIC has compiled a list of the contact details of named age-restricted social media platforms and common age assurance providers to assist individuals to enquire directly to entities that their complaint relates.

Named age-restricted social media platforms

Entity

Contact details

Meta (Facebook, Instagram, Threads)

Post:
Meta Platforms, Inc.
FAO: Privacy Operations
Willow Road
Menlo Park, CA 94025, US

TikTok

Snapchat

X (formerly Twitter)

YouTube (Google)

Reddit

Reddit, Inc.
548 Market St. #16093
San Francisco, California 94104

Kick

Twitch

Common age assurance providers

Entity

Contact details

Yoti

Connect-ID

Level 1, 255 George St
Sydney NSW 2000

k-ID

Kidentify Pte. Ltd.
Data Protection Officer
Keong Saik, #02-01
Singapore 089168

Persona

If they don’t resolve your complaint, you can make a complaint to the OAIC.

A step-by-step guide on the how to make a complaint to an organisation or agency page.